Thank You - Wenatchee Valley Shredding

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Frequently Asked Questions

WHAT ITEMS CAN I INCLUDE FOR SHREDDING?

Most paper products are acceptable. You do NOT need to remove staples, paperclips, or small binder clips. However, please remove 3-ring binders, large metal objects, and plastic media (CDs/Tapes) unless a specialized quote was provided.

DO I NEED TO BE PRESENT FOR THE SERVICE?

For commercial accounts, we typically require someone to provide access to the bins. For residential purge services, as long as the material is accessible and clearly marked, you do not necessarily need to be present, though it is recommended.

HOW DO I KNOW MY DATA IS SECURE?

Security is our top priority. We follow strict chain-of-custody protocols and provide a Certificate of Destruction upon completion of every job, ensuring your compliance with privacy laws like HIPAA and FACTA.

WHAT IS THE DIFFERENCE BETWEEN PURGE AND RECURRING SERVICE?

A "Purge" is a one-time cleanout of old files. "Recurring Service" provides your office with secure bins that we empty on a set schedule (Monthly or Quarterly), which is best for ongoing compliance and security.